MEET OUR TEAM:

CEO & Founder

Ryan Alvarez

Guided by his service to the community with safety and accessibility top of mind, Ryan is dedicated to making a meaningful impact for the community and the homes of his customers. His work goes beyond business—it’s about enhancing the quality of life for others by ensuring that homes and spaces are safe and welcoming!

Client Relations Manager

James Nevenfeldt

James Neuenfeldt is a key member of our operations team, overseeing dispatch, scheduling, and client communications at StarLift. He manages the critical touchpoints of our customer experience, from initial inquiries and estimates to scheduling installations and providing ongoing technical support. His role ensures seamless coordination between our clients and field teams, maintaining the high standard of service our customers expect.

James brings valuable experience from furniture sales and business management, where he developed strong skills in client relations, problem-solving, and operational coordination. His background in furniture systems translates naturally to our stairlift systems and lift chairs, giving him technical insight that enhances his ability to guide clients through product selection and answer detailed questions about functionality and features.

Known for his professionalism and attention to detail, James handles every client interaction with care and precision. He understands that for many of our clients, seeking accessibility solutions is an important decision, and he approaches each conversation with patience and understanding. His ability to navigate complex scheduling demands while maintaining clear communication has made him an essential part of our team’s success.